Guiding Case No. 64

Guiding Case No. 64: Liu Chaojie v. China Mobile Communications Group Jiangsu Co., Ltd., Xuzhou Branch

A restriction in standard-form service terms is ineffective unless the operator clearly disclosed it and obtained the consumer's assent. A telecom operator that halts service based on an undisclosed expiry condition commits breach.

Holding

A restriction in standard-form service terms is ineffective unless the operator clearly disclosed it and obtained the consumer's assent. A telecom operator that halts service based on an undisclosed expiry condition commits breach.

Issues

disclosure duty for standard termsservice-expiry restrictionsconsumer right to know